
Customer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any stage.
Four remote roles, shown as blocks you can drop into your week. Pick the hours that are genuinely free and we will match you to the role that fits them.

Every role is arranged through our HR team on WhatsApp. Message us to hold a place before it is taken.

Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any stage.

Move order and customer details into ready-made online sheets at your own pace. Every batch arrives with a checklist and nothing has to be finished to the minute.

Keep appointment diaries in order for small operators, send confirmations and move bookings when people ask. Suits anyone whose daytime is already taken.

Read product pages against a short checklist — price, spelling, missing photos — and note whatever the business needs to fix. Entirely checklist driven.
CareerPlot is a small placement team in Devonport. Most listings ask when you can start and never ask when you are actually free. We do it the other way round — you tell us the blocks that are genuinely open and we match a role to them.

A short form asking your area and the hours you can genuinely cover.
Our HR team replies with the roles that fit the blocks you sent.
A friendly conversation to confirm the role and set a start date.
Training runs online and most people start in the same week.
Hours log as you work and are paid on the employer's normal cycle.
I could see the hours as blocks before I applied. That is what made me actually write in.
Two quiet blocks a day suits me and nobody has questioned which ones I picked.
Messaged Monday, chat Tuesday, first shift the same week. Nothing to chase up.
Our HR team will message you on WhatsApp with the roles open near you right now, and answer anything you would like to ask first.
No. Every role here is beginner friendly and comes with online training before your first shift. Being reliable matters far more than a long résumé, and plenty of the people we place have never worked from home before.
A phone is enough to get started — a laptop or desktop works too. You'll want a steady internet connection and a quiet place to sit. Anything specific to a role is explained before you agree to start, and you are never asked to buy anything.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the blocks you can cover and we work inside them — evening and weekend blocks exist on two of the four roles.
After you message our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week. Training is online and runs before your first shift.
You do not have to send an application to get an answer. Email us and a member of the team replies directly, usually within one working day.
Email: careers@careerplotly.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
CareerPlot is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.